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FAQ

What is the delivery time?
We have a standard processing time of 3-7 business days, while shipping time depends on the specific circumstances. Usual shipping time for orders within Europe is 5-10 working days. Shipping time to North and South America, Australia, and Asia is usually 10-15 working days, but in certain circumstances it might be longer.

What is the delivery cost?
International shipping (Express Mail Service) costs 7 EUR (approx. 8 USD). We offer free shipping for orders of two or more items.

How can I track my shipment?
Our shipments have a tracking number. Please note that tracking information depends on your country's postal service and won't always be up to date. Rest assured that this is completely normal and it doesn't affect the delivery time.

What is the return policy?
We accept returns or exchanges within 7 days of receipt. Please note that we only refund or exchange unused goods in original packaging, and that the buyer covers the additional shipping costs. Before returning your item, please contact us at: info@twostitchstraps.com

Privacy policy: We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.